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Repair Man came and fixed the pipeline and sued for damages. Pipe dripped once again next day and also he came buy and repaired it once again. By this time the ceramic tiles where turning up and carpeting was destroyed. I had a contractor come over and also examined the damages and sent out the Safe step Business a repair price quote.




We have actually called and left messages many times as well as no one returns our telephone calls to allow us know what is going on. Several calls over three months and no return calls.

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They left a mess in the driveway, cellar and also one person threw up ahead backyard. Broke bathroom and also it leaked in cellar after salesman claimed they would certainly need to eliminate it. We paid for toilet repair. Cracked paint on wall surfaces, baseboards, fractured ceramic floor ceramic tile and damaged toilet paper owner.


After repeated discussions and also them disappointing up we informed them to fix the leaking home window. Once more was told they don't do home windows as well as were told the window requires to be changed. Desired End result, Billing adjustment, We talked with the customer on October 5th as well as all concerns have actually been resolved with the exception of the home window.

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(The customer suggested he/she DID NOT accept the action from business.) Safestep never ever consented to remedy trouble. I was told to get quote and after that they would certainly choose if the home window repair work or replacement would certainly be covered. He (James) would need to take it to his superiors to see if it would certainly be authorized.


09/23/2021On Aug 3, 2021 I provided a $2000 down payment to buy a stroll in tub. My financing never ever obtained authorized as well as I have actually been calling to obtain my deposit returned.

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Desired End Result, Refund, We were educated on September 22, 2021 by Mr. **** that he had notified the financing firm, which was exploring offering him with a loan, that he no much longer wished to move forward. The reimbursement was refined into accounts payable that day. It might take 10-14 days for Mr.


(The customer showed he/she DID decline the response from business.) The minutes they knew I had not been approved for financing, I ought to have been notified. I shouldn't need to call all the numbers I can locate to get my refund. It is a genuine aggravation to hold up an additional firm that is providing the very same service to wait till I get my cash back.

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When I tried to make use of the tub, the circuit breaker kept stumbling. On Jan 21, 2021, I tried to utilize the bathtub.




I told her that somebody had already come out as well as was looking after it. (proceeded) Desired End result, I want this tub out of my home, my sum total reimbursed, $2,500 for the updated water heating unit that, I am contacting respond to Ms. ***'s problem. visit this page I desire to apologize for the issues she has had with her walk-in bathtub.

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We have gotten in touch with Ms - walk-in tubs Charleston,. *** as well as we are mosting likely to change her existing walk-in bathtub with a new walk-in bathtub of the same version and also dimension with the same service warranty. Once the brand-new walk-in tub is mounted and she is totally pleased with the tub as well as the installation, we will certainly deal with the inconvenience she has actually experienced throughout the period where she was not able to utilize her walk-in bathtub.


We are not able to read the add-on submitted by Ms. ***. *** Record Attached *** This is an extension of my previous complaint that was not fixed additional resources to fulfill my contentment.

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Brian ******* called and also said he would love to obtain me a totally brand-new bathtub. I asked him what type of compensation I would certainly get in enhancement to a brand-new tub. Each time I asked him, he would certainly say, we will certainly have to wait to see what prices are included with the new tub.


Saturday, June 26, my new tub was ultimately mounted. Finally, connected with Brian M ***** on July 9. After the brand-new bathtub was mounted, he stated it ran out his hands and another read this post here department would be handling the finances. Each time I called him, he would certainly state he would certainly call me back in 10 mins.

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On July 13, I had a missed telephone call from somebody from money. When I finally got him, he started out stating they typically pay $100 a month but because it had actually been 6 months, he would offer me $200 a month.


He claimed, well I can have obtained you a booster. I already had a booster that did no excellent. I had to obtain a bigger heater. He claimed he would give me an added $1,000 off since of the water heating system. I told him that I would certainly decline less than $8000.